We welcome feedback from our readers — whether it's a correction, a product suggestion, a question about red light therapy, or just a hello. Here's how to reach us:
The best way to reach us is by email: theowner4747@gmail.com
We typically respond within 2–3 business days. For faster response, please include the URL of the article you're referring to (if applicable).
What to Email Us About
- Corrections: Spotted an error? Let us know and we'll fix it.
- Product suggestions: Want us to review a specific device? Tell us about it.
- Content suggestions: Want us to cover a specific topic? We're always expanding our coverage.
- Press inquiries: Members of the press are welcome to reach out.
- Advertising/partnerships: We don't accept sponsored content, but we're open to legitimate partnerships.
- General questions: We can't provide individual medical advice, but we try to help with general RLT questions.
What We Can't Help With
Please note that we cannot:
- Provide individual medical advice (consult your doctor or dermatologist)
- Recommend specific products for your specific medical condition (see our condition guides for general guidance)
- Process returns or warranty claims (contact the manufacturer or Amazon directly)
- Respond to every email personally (we try, but volume is high)
Mailing Address
Lumen Protocol is a digital-only publication. We do not have a public mailing address. All correspondence is via email.
Response Times
- Corrections: Within 24 hours
- General inquiries: 2–3 business days
- Press inquiries: Same business day
- Product review requests: 1–2 weeks (we evaluate carefully)
Thank you for reading Lumen Protocol. We appreciate every reader who takes the time to reach out.